10 Best IT Managed Services Companies in Sydney

Today, businesses rely heavily on smooth-running IT systems. If you also want to integrate technology to simplify the overall process, a reputable managed service provider can help transform your business operations. These companies take care of your technology needs so you can focus on growing your business. You’ll find several excellent managed IT service providers in the market with unique strengths.

However, choosing the right one for your business can be a little challenging. So, with so many managed service providers to choose from, how do you know which one will best meet your needs? This guide highlights the top ten IT managed service providers in Sydney to help you make an informed decision for your technology needs.

1. MSP Corporation

Established in 2012, MSP Corporation serves businesses of all sizes across Australia. Their managed IT services include 24/7 helpdesk support, onsite emergency support, monitoring, and regular system maintenance. They also handle cybersecurity, backups, disaster recovery, and asset reporting. Their team works with a mix of on-premise, cloud, and hybrid cloud systems to suit different business needs. By managing hardware and software sourcing, they simplify IT for their clients, providing national coverage with local support.

MSP Corporation supports industries such as healthcare, education, law, retail, construction, and finance. Their services are designed to reduce costs while maintaining professional service quality. They also offer advanced cloud services, supporting platforms like Microsoft Office 365, Google Workspace, Microsoft Azure, Google Cloud, and Amazon Web Services. Moreover, they provide flexible cloud options such as public, private, hybrid, and multi-cloud environments, along with IaaS, PaaS, and SaaS solutions.

What sets MSP Corporation apart is its commitment to providing cost-effective IT solutions customised to each client’s industry and business size. Their proactive nationwide coverage ensures fast, reliable support around the clock.

2. Milnsbridge Managed Services

Another trusted managed IT service provider based in Sydney is Milnsbridge Managed Services. They are known for delivering enterprise-level IT support with excellent speed, reliability, and transparency.

Their plans include remote and on-site support, 24/7 monitoring, daily backups, and server performance checks. They also manage Microsoft 365, handle cybersecurity needs, and help onboard or offboard staff with minimal disruption. All their services can keep your business systems running smoothly and securely. Plus, they provide clear monthly reporting for clients.

3. Datcom

Datcom offers managed IT and cybersecurity solutions to businesses across Australia. Their services include 24/7 monitoring, system maintenance, and fast incident response. They also offer penetration testing, identity and access management, data loss prevention, and endpoint protection—helping businesses stay ahead of threats.

Datcom supports a wide range of IT environments, including cloud, hybrid, and on-premise setups. Their flexible service plans cover everything from IT support and procurement to cloud deployment, network design, and backup management.

4. Tecala

For organisations seeking outstanding results from their technology investments, Tecala can be a great option. They are an Australian IT company focusing on understanding your business challenges before aligning the right tech solutions. Their team emphasises removing roadblocks to future growth and accelerating your brilliance.

This IT service provider offers flexible and secure cloud services and migration strategies. It allows you to pay as you grow with a mix of private and public cloud solutions. They also ensure your network enables seamless communication, collaboration, and smarter decision-making.

5. First Focus

First Focus, specialises in delivering reliable IT services. They serve mid-market businesses. By providing credible, reliable, and personal service, they aim to help organisations succeed with IT.

Their technical teams possess extensive experience in designing and supporting a wide range of IT solutions. They emphasise providing balanced advice without vendor bias. The business is ISO certified across Information Security, Environment, and Quality.

At First Focus, you’ll get a comprehensive suite of managed IT services, including cloud solutions, cybersecurity, IT consulting, and infrastructure management. Their services are designed to be flexible and scalable, catering to businesses of various sizes and needs.

6. Computer One

Computer One is a reputable managed IT company that caters to medium-sized businesses in Australia and internationally. They offer 24/7 support and a wide range of services, including IT infrastructure management, disaster recovery, cloud services, and cybersecurity.

Their managed IT services are designed for proactive monitoring and a rapid response for emergencies. Security is a core part of their service, with managed cybersecurity solutions built around the Australian Cyber Security Centre’s Essential 8 Principles. This includes endpoint protection, vulnerability management, and threat detection. Their senior team of Solution Architects and Business Consultants works with clients to maximise the return on their IT investments.

7. PRO IT

PRO IT is an Australian IT services and consulting company, offering managed IT solutions to businesses. They serve their clients across Australia, New Zealand, and the Asia-Pacific region. Plus, they support a wide range of industries—from financial institutions to government agencies. Their services include 24/7 IT support, cloud solutions, cybersecurity, infrastructure, and communications. Whether it’s setting up VoIP systems or managing entire IT environments, they have scalable solutions suitable for both small and large organisations.

8. Platform 24

Platform 24 is a Sydney-based managed IT service provider offering comprehensive IT support and solutions. As their name suggests, they provide round-the-clock IT services designed to keep businesses running smoothly at all times. Originally focused on small businesses in Sydney’s Inner West and CBD, Platform 24 has grown to serve companies of all sizes. They also offer remote support across Australia, including Melbourne and Perth, with international coverage available.

9. NSW IT Support

Another Sydney-based IT company, NSW IT Support, acts as a single point of contact for all IT, telecommunication, and IT procurement services. They offer their services for businesses across New South Wales. They specialise in providing flexible, on-demand access to the latest enterprise-level technologies and expert technical support.

What sets NSW IT Support apart is its commitment to personalised service and adaptability. It provides scalable solutions, including Microsoft 365 consulting, SharePoint integration, and hybrid cloud services, to meet businesses’ evolving needs.

10. Bluescale IT

This one stands out as Australia’s only managed service provider specifically focused on the unique needs of the NFP sector. With over a decade of experience, Bluescale IT delivers affordable and secure IT support to organisations, including those in the NDIS.

They offer a range of services including:

• Aligning IT strategy with organisational missions and impact goals
• Operating securely and protecting sensitive user data and privacy
• Leveraging Azure and Office 365 Cloud services
• Providing local Australian-based IT service desk and onsite support

Choose the Best Managed IT Service Company in Sydney

When choosing the best managed IT service company in Sydney, start by clearly defining your business needs and IT goals. Look for providers with proven experience in your industry, strong local support, and relevant certifications. It’s always best to assess their service level agreements, response times, and flexibility to scale with your growth. Don’t forget to check client reviews and case studies to ensure they deliver reliable, secure, and proactive IT solutions that match your expectations.