managed it services

Managed IT Services 

IT Support Options

Trusted & Secure Managed IT Services in Sydney

The Need of Managed IT Security

Information technology does a lot in our lives. When it comes to modern businesses, it includes all the hardware, software, data storage, data protection, networking, server management, and cyber security. A professionally managed IT service provider handles everything, including the inception, operational checks, maintenance, and audits.

Managed IT security services to ensure that cyber security features were in place. In the event of any issues or security breaches, the service providers can proactively manage and resolve them in minimal time.

What Do We Offer in Managed IT Services in Sydney?

While managed IT services in Sydney is a broad term, it is crucial to know all about services before planning your partnership with us. Our key offerings in the managed IT services include:

  • Support services- desktop support, internet support, Microsoft 365 support, remote working support, etc.
  • Security issues management and cyber security reviews
  • Windows and Linux server support
  • Network management
  • New desktop and laptop setup
  • OneDrive migration and Sharepoint support
  • Dedicated supply of hardware and software
  • Software setup and licence supply
  • Seamless migration from existing IT service provider
  • New user setups
  • IT network reviews
  • Account management
  • Project management
  • Phone system migration
  • WiFi audits
  • Migration and support for Microsoft Azure

Features of Managed IT Services in Sydney

Some of the key features of our services include:

  • The assistance of professional IT Engineers:

    Our skilled team can handle all managed IT services and associated issues.

  • IT consulting services:

    Our company offers dedicated IT consulting services according to your business requirements.

  • Managed Email-security:

    Data breaches might occur during the time of transmission, and hence our services include managed email security.

  • Ticketing system support:

    It is easy to capture, delegate, and action in the right direction using dedicated ticketing support.

  • Phone support:

    Our skilled team is never away from the business. When you are looking for any help in Sydney, know that we’re just a phone call away.

  • Round the clock availability:

    We are available 24*7 to ensure our business partners have minimal downtime. Our customer support team will offer professional assistance in solving any kind of issues that you might have.

Benefits of Managed IT Service Providers in Sydney

We want you to know the benefits you’ll be getting when you hire us:

  • Predictable spending:

    Investing in our managed IT service providers will help your business go for predictable spending instead of over-the-line expenses of handling hardware and software.

  • Eliminating extra costs:

    We effectively manage all the primary services like consulting, licensing, training, and emergency repairs.

  • Professional experience & expertise:

    There is no need to hire an in-house IT team when your business can make use of the experience and professional expertise of our managed IT service providers.

  • Data compliance support:

    You might not know the details of the strict standards and compliances in data management. We offer much-needed data compliance support.

  • Reducing risks:

    It is possible to reduce the risks in IT by hiring our dedicated team.

Comparisons Between Different Managed IT Security Services in Sydney:

Before selecting an ideal service provider for your business requirement, it is crucial to know about different managed IT services in Sydney. We have listed a few down below.

  • Essential program:

    It is an entry-level program designed to cater to end-to-end managed IT service needs. You can get the benefits of the failure analysis even at a remote location and 24*7 IT service monitoring to eliminate any possible cyber-attacks. This program mainly aims to reduce the impact of IT failures on business productivity.

  • Proactive program:

    It is a mid-level program designed to handle critical IT missions in the organisation. This program aims to prevent IT issues and deliver values through operational reliability. Hence, the main focus of this type is to reduce failure incidents and keep strict vigilance on efficiency.

  • Fully managed program:

    Any business aiming to maximise the value and minimise the risk can go for the fully managed IT services in Sydney. These programs offer a spectrum of technologies that can be implemented according to the business processes and operational needs. Fixed pricing of this fully managed program ensures that all possible IT concerns are covered in affordable costs without a further rise in operational budgets.

  • Prepaid block hour agreement:

    It allows businesses to block the bundle of hours of our expert team according to the needs of the upcoming project. This prepaid block model ensures that job accountability and work performance are with the service providers of your choice. As a business owner, you can go for this type of service if you expect something exclusive from the regular managed IT services in the future.

IT Security News

It is recommended to go through some of the Global and Australian figures on managed IT security before making your mind to invest in these services.

Some of the Global and Australian statistics of top organisations reveal that:

  • Data breaches have exposed more than 36 billion records in the first three quarters of 2020.
  • Security threats against the operational technology and industrial control systems tripled in 2020.
  • Businesses in Australia faced 43% of cyber-attacks in 2019 but only 14% were ready for it.
  • Organisations in Australia that can tackle security breaches in 30 days can save more than a million dollars compared to the unprepared ones that take more than 30 days.
  • Businesses and individuals in Australia spent more than one trillion dollars of expenses on IT security-related products and services in 2021.
  • Businesses are expected to spend more than $180 billion on managed IT security by the end of 2022.

Why Choose Our Managed IT Services in Sydney?

Out of all the possible options available in the market, MSP Corporation is the preferred choice of many businesses in Sydney for the following reasons:

  • Friendly and dedicated 24*7 support:

    What many businesses want is round-the-clock support that can understand their issues. We offer dedicated technical and most important timely support for all our clients. Do not hesitate to contact our support team in case of any issues, anytime.

  • Proactive approach:

    We take a proactive approach in offering all services including managed IT security services in Sydney. Our team has expertise in handling all possible IT issues and preventing them before they can occur and cause a halt in your business.

  • Customer-first approach:

    No matter how big or small your requirement is, we offer a customer-first approach with all our services. We start by having a detailed conversation to understand your business and look for dedicated partnering technologies. We aim at 100% success of your business which is crucial for the 100% success of our team.

  • Secure data access:

    We ensure that all your team members have secure access to your business data. Our professionals will closely work with your team to offer a much-needed interface for smooth functioning.

  • Swift solutions:

    We’re not just about 24*7 availability, our team will ensure that the issues get a swift solution. Hence, we help our partners remain fast, get better, and be efficient at all times.

  • Security compliances:

    Businesses can trust us for the highly secure and strict adherence to the ISO and other valid compliances. All your IT processes are handled by IT experts who know the guidelines better than anyone else.

  • Variety of support:

    No two businesses have the same operation, so why go for the one-size-fit-for-all services? We offer a wide range of support services including fixed support, casual support, prepaid support, and IT outsourcing to suit your needs.

  • Competitive pricing:

    Last but not least, we offer highly competitive pricing for all our services in Sydney. Our industry experience and a long list of happy clients compels us to keep all our services highly affordable.

We are just a phone call away; we are available on 1300-554404 or at sales@mspcorp.com.au to address your queries. Our professional team will get in touch with you quickly.

FAQ

What is included in managed IT services?

The managed IT services in Sydney include network testing & monitoring, overseeing network security, risk mitigation, connectivity & bandwidth, offering data storage, managing installation & upgrade, offering web hosting, network visualisation, software patches, etc.

What services are offered by a managed IT service provider?

The managed IT service provider offers applications, networks, security, infrastructure, ongoing support, daily support, active administration of on-premise managed IT services, etc.

Why do I need a managed IT service provider?

A managed IT service provider can help take the burden of managing your IT off your hands, giving you more time to focus on your business. They can provide a wide range of services, from network and security monitoring to help desk support and more. By outsourcing your IT needs, you can rest assured that your systems are in good hands and that you’re getting the most value for your money.

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